Friendly staff members
Review of BUICK at CARL BLACK OF ORLANDO by Michelle Duarte · June 5, 2026
5/5
Every time I walk through the doors I get greeted with a smile. It is nice to be treated like a person and not just a sales quota at a dealership.
More reviews of BUICK at CARL BLACK OF ORLANDO
- Verified customer
Douglas Farrell
August 10, 2026 · Experience August 10, 2026
Pretty good service
Came for a routine checkup and they were thorough. They pointed out my brakes were getting thin but didnt pressure me to fix them that same day. Good advice.
- Verified customer
Christina Boyle
July 17, 2026 · Experience July 17, 2026
Solid work on the Buick
Dropped my car off for its scheduled maintenance and it was ready by lunch. They washed it too which was a nice bonus. Definitely coming back for next service.
- Verified customer
Victoria Williams
May 2, 2026 · Experience May 2, 2026
Waited all day for nothing
Came in for an oil change appointment and sat for four hours. Nobody told me why it was taking so long. When I finally asked they just shrugged it off.
- Verified customer
Megan Cortes
February 20, 2026 · Experience February 20, 2026
Poor communication at desk
Asked about a part for my Enclave and they told me theyd call me back. Never heard from them. Had to call twice to get an answer finally. Frustrating process.