Douglas Farrell
August 10, 2026 · Experience August 10, 2026
Pretty good service
Came for a routine checkup and they were thorough. They pointed out my brakes were getting thin but didnt pressure me to fix them that same day. Good advice.
13 reviews
- Verified customer
- Verified customer
Christina Boyle
July 17, 2026 · Experience July 17, 2026
Solid work on the Buick
Dropped my car off for its scheduled maintenance and it was ready by lunch. They washed it too which was a nice bonus. Definitely coming back for next service.
- Verified customer
Michelle Duarte
June 5, 2026 · Experience June 5, 2026
Friendly staff members
Every time I walk through the doors I get greeted with a smile. It is nice to be treated like a person and not just a sales quota at a dealership.
- Verified customer
Victoria Williams
May 2, 2026 · Experience May 2, 2026
Waited all day for nothing
Came in for an oil change appointment and sat for four hours. Nobody told me why it was taking so long. When I finally asked they just shrugged it off.
- Verified customer
Megan Cortes
February 20, 2026 · Experience February 20, 2026
Poor communication at desk
Asked about a part for my Enclave and they told me theyd call me back. Never heard from them. Had to call twice to get an answer finally. Frustrating process.
- Verified customer
Rose Taylor
September 25, 2025 · Experience September 25, 2025
Happy with my new ride
The team here was very helpful when I was looking at the new models. No pushy sales tactics at all which I really appreciate. Got a good deal on the trade.
- Verified customer
Mr Disney
September 25, 2025 · Experience September 25, 2025
Great Buick Enclave experience
Went in for an Enclave and Marcus made it smooth. He knew all the specs and didnt rush me to sign. Price felt fair for the market. I was out in two hours.
- Verified customer
Anonymous Anonymous
August 25, 2025 · Experience August 25, 2025
Average dealership visit
The staff was nice enough but the wait times are hit or miss. Sometimes they are fast and other times you just sit there waiting for someone to help you.
- Verified customer
Charles Dunn
July 7, 2025 · Experience July 7, 2025
Smooth car buying process
Jason walked me through the whole purchase of my new Buick. He explained all the features and even helped me pair my phone to the system. Fantastic service.
- Verified customer
Rachel Reed
June 13, 2025 · Experience June 13, 2025
Avoid the finance department
Finance guy tried to add a bunch of useless fees that I explicitly said I didnt want. Took forever to get the contract right. Felt like a total bait and switch.
- Verified customer
Beth Hartstein
April 22, 2025 · Experience April 22, 2025
Excellent service department
Sarah in service is a total pro. My Buick was making a weird noise and she identified the belt issue immediately. Cost was exactly what she quoted me.
- Verified customer
Angela Whitlock
October 11, 2024 · Experience October 11, 2024
Quick and professional
I had a tire pressure light on and they took me in right away. The technician checked all tires and topped off the air. Friendly staff and no charge for it.
- Verified customer
Donald Lizotte
September 16, 2024 · Experience September 16, 2024
Best dealer in Orlando
Ive been to a few other places but Carl Black is the only one I trust. The sales staff is honest and the facilities are always clean and comfortable.