More reviews of BUICK at CARL BLACK OF ORLANDO

  • Douglas Farrell

    August 10, 2026 · Experience August 10, 2026

    Verified customer

    Pretty good service

    Came for a routine checkup and they were thorough. They pointed out my brakes were getting thin but didnt pressure me to fix them that same day. Good advice.

  • Michelle Duarte

    June 5, 2026 · Experience June 5, 2026

    Verified customer

    Friendly staff members

    Every time I walk through the doors I get greeted with a smile. It is nice to be treated like a person and not just a sales quota at a dealership.

  • Victoria Williams

    May 2, 2026 · Experience May 2, 2026

    Verified customer

    Waited all day for nothing

    Came in for an oil change appointment and sat for four hours. Nobody told me why it was taking so long. When I finally asked they just shrugged it off.

  • Megan Cortes

    February 20, 2026 · Experience February 20, 2026

    Verified customer

    Poor communication at desk

    Asked about a part for my Enclave and they told me theyd call me back. Never heard from them. Had to call twice to get an answer finally. Frustrating process.