More reviews of BUICK at CARL BLACK OF ORLANDO

  • Christina Boyle

    July 17, 2026 · Experience July 17, 2026

    Verified customer

    Solid work on the Buick

    Dropped my car off for its scheduled maintenance and it was ready by lunch. They washed it too which was a nice bonus. Definitely coming back for next service.

  • Michelle Duarte

    June 5, 2026 · Experience June 5, 2026

    Verified customer

    Friendly staff members

    Every time I walk through the doors I get greeted with a smile. It is nice to be treated like a person and not just a sales quota at a dealership.

  • Victoria Williams

    May 2, 2026 · Experience May 2, 2026

    Verified customer

    Waited all day for nothing

    Came in for an oil change appointment and sat for four hours. Nobody told me why it was taking so long. When I finally asked they just shrugged it off.

  • Megan Cortes

    February 20, 2026 · Experience February 20, 2026

    Verified customer

    Poor communication at desk

    Asked about a part for my Enclave and they told me theyd call me back. Never heard from them. Had to call twice to get an answer finally. Frustrating process.