Excellent service and loaner car
Review of Germain BMW of Naples by Deb McCall · April 8, 2025
5/5
Had to leave my car for a few days, and the loaner process was very smooth. The staff was very attentive throughout the entire experience.
More reviews of Germain BMW of Naples
- Verified customer
Ryan Caldwell
July 7, 2026 · Experience July 7, 2026
Bad attitude and poor service
The service advisor was dismissive when I asked about the cost of the repair. I don't appreciate being treated like I don't know my own vehicle.
- Verified customer
Frank Abbondandolo
June 24, 2026 · Experience June 24, 2026
Professional service and friendly staff
Consistently good service here. I feel confident leaving my car for repairs. The advisor kept me informed of all steps along the way.
- Verified customer
Mark Sullivan
May 29, 2026 · Experience May 29, 2026
Top notch BMW dealership
I have been coming here for years and the service is always stellar. The team is professional, fast, and the facility is very clean and modern.
- Verified customer
Marie Dupont
May 26, 2026 · Experience May 26, 2026
Solid service but pricey
They do great work and I never worry about my car afterwards. Prices are high, but you pay for the peace of mind and the BMW specialized care.