Keri Fox
August 14, 2026 · Experience August 14, 2026
Acura team is simply the best
I will never go anywhere else. This dealership is honest, efficient, and they really care about their customers. Thanks to the whole team for my new car!
20 reviews
- Verified customer
- Verified customer
Diane Oyelaran
July 18, 2026 · Experience July 18, 2026
Found the perfect car today
Thanks to Sarah and the team at Jenkins Acura for getting me into the car I wanted. The financing was quick and everyone was very friendly.
- Verified customer
Laura Daniel
March 25, 2026 · Experience March 25, 2026
Frustrating communication during my service
I dropped off my car at 8 AM. Nobody called me until 4 PM. When I finally got there, the parts weren't even in stock yet. Very disappointed in the lack of updates.
- Verified customer
Deborah Barnhart
March 13, 2026 · Experience March 13, 2026
Average experience at the dealership
The car is great but the sales process was a bit pushy for my taste. I felt like I was being rushed through the financing paperwork.
- Verified customer
Steven Gerasimovich
February 21, 2026 · Experience February 21, 2026
Good RDX deals and easy financing
Found a great deal on an RDX. The trade-in process for my SUV was decent. Just wish the showroom was a bit cooler in this heat. Thanks for the help, David.
- Verified customer
Sandra Pope
January 22, 2026 · Experience January 22, 2026
Poor follow up on service request
I called twice about a part for my brakes and nobody ever returned my call. Finally drove there to find out it was backordered. Very frustrated with the lack of help.
- Verified customer
John Greska
January 7, 2026 · Experience January 7, 2026
Excellent service department and staff
Brought my Integra in for a quick checkup. They handled it promptly, cleaned the car, and didn't try to upsell me on stuff I didn't need. Truly refreshing.
- Verified customer
Chris Shipe
January 2, 2026 · Experience January 2, 2026
Top notch customer service today
Just bought a beautiful new MDX. Everything was smooth, from the trade appraisal to the final signature. The team here really knows their stuff and treats you right.
- Verified customer
Richard Hill
December 18, 2025 · Experience December 18, 2025
Quality work but limited loaner cars
The service on my TLX was perfect, but I was bummed they didn't have any loaner vehicles available that day. Great quality work, just plan for a ride if needed.
- Verified customer
Nancy J. Walker
November 14, 2025 · Experience November 14, 2025
Professionalism at its finest
From the moment I walked in, I felt valued. The service on my MDX was top tier. Definitely a customer for life now.
- Verified customer
Bernadette Gray
September 17, 2025 · Experience September 17, 2025
Solid experience buying my new RDX
The team at Jenkins Acura was professional. We looked at a couple of trims and decided on the RDX. Financing was straightforward, though the paperwork took a little longer than I wanted.
- Verified customer
Tyler Nash
September 15, 2025 · Experience September 15, 2025
Incredible help with my RDX trade
Worked with James who made the whole process easy. Traded my old sedan for a newer RDX and the numbers worked out better than I expected. Really happy.
- Verified customer
Dave Richard
August 9, 2025 · Experience August 9, 2025
Way too long for a simple oil change
Stood in the lobby for over two hours for an oil change I booked in advance. The service tech, Tom, was nice, but the overall operation seems really disorganized right now.
- Verified customer
Aaron Ross
June 18, 2025 · Experience June 18, 2025
Best car buying experience ever
Worked with Sarah to trade in my old sedan. She got me a fair price and into a certified MDX with zero stress. Highly recommend this team for anyone in Ocala.
- Verified customer
Felipe Freitas
April 6, 2025 · Experience April 6, 2025
Professional and fast Acura service
Came in for an oil change and tire rotation. Marc was excellent at explaining everything and the shop had me out the door in record time. Fantastic facility.
- Verified customer
Kiki Wilding
March 30, 2025 · Experience March 30, 2025
Nice car but minor wait issue
Love the new Integra I got here. Gary was super helpful with the test drive. The only reason for four stars is the finance manager took a while to get to us.
- Verified customer
Scott Rendon
March 21, 2025 · Experience March 21, 2025
Terrible service experience do not go
Went in for a battery issue and they tried to upsell me on a whole transmission flush. Felt like a scam. Left and went to a local shop instead.
- Verified customer
Justen Kruse
February 14, 2025 · Experience February 14, 2025
Great Acura service but wait was long
My TLX needed its routine service and Kevin kept me updated throughout the process. The work is solid, though I waited about twenty minutes longer than estimated in the lounge.
- Verified customer
Betty Lindstrom
December 7, 2024 · Experience December 7, 2024
Quick service and great communication
I love bringing my car here. They always send me a text when it's done and the staff is always smiling and helpful.
- Verified customer
Shirley Amos
October 19, 2024 · Experience October 19, 2024
Friendly staff and clean service area
I'm always impressed by how clean this dealership is. Kevin in the service department is always helpful and makes sure my car is taken care of properly.