Thomas Morgan
June 30, 2026 · Experience June 27, 2026
Not very helpful
I asked about drum heads and left more confused than when I arrived.
13 reviews
- Verified customer
- Verified customer
Heather Munoz
May 3, 2026 · Experience May 3, 2026
Great help for beginners
I knew almost nothing about keyboards, but they explained the basic features clearly and helped me choose one without pressuring me.
- Verified customer
Preston Burke
April 27, 2026 · Experience April 21, 2026
My go-to for accessories
I always find the picks, cables, and strings I need here. The staff is friendly and never makes me feel rushed.
- Verified customer
Deborah Gannon
March 12, 2026 · Experience March 6, 2026
Used gear disappointment
I bought a used effects pedal that worked in the store but started cutting out when I tried it at home. I returned to ask about it and felt like my concern was brushed aside. I understand used equipment can have issues, but I expected more help troubleshooting or discussing an exchange.
- Verified customer
Karen Voiles
February 24, 2026 · Experience February 22, 2026
Good selection and advice
I came in to replace a small practice amp and was happy with the help I received. The salesperson asked what kind of music I play, what guitar I use, and whether I needed enough volume for rehearsals. That made the suggestions feel practical instead of sales driven. I was able to test two amps with my own guitar, and nobody rushed me. The amp I chose was boxed up carefully, and they made sure I had the right cable before leaving. My only complaint is that a couple of the display amps were dusty and the accessory aisle felt cramped. Still, I got solid advice and would shop here again.
- Verified customer
MIAMI FOOT CENTER
November 10, 2025 · Experience November 5, 2025
Helpful, but a mixed visit
I stopped in looking for a beginner acoustic guitar and had a decent experience overall. The employee who helped me knew the differences between the models and let me play several without hovering. I appreciated that there was no pressure to buy the most expensive one. On the downside, a few guitars had old-looking strings, and the price tags were not easy to match with the instruments. It also took a while to get someone’s attention even though the store was not especially busy. I ended up purchasing a tuner and some picks, but I’m still deciding on the guitar. Good knowledge here, though the sales floor could use better organization.
- Verified customer
Beth Hartstein
October 20, 2025 · Experience October 18, 2025
Patient, knowledgeable staff
I spent quite a while comparing two acoustic guitars, and the staff gave me room to play while answering every question. I left with the one that felt right, plus a properly fitted case.
- Verified customer
Marie Dupont
October 7, 2025 · Experience September 28, 2025
Won’t be returning
I waited at the counter while employees continued their conversation. When I finally asked about a cable, the response felt dismissive. I left without buying anything. There are better ways to treat a customer.
- Verified customer
Sammy Sallam
July 20, 2025 · Experience July 12, 2025
Solid local music shop
I found the strings I needed, got friendly advice, and checked out quickly. The pedal section could use a few more choices.
- Verified customer
Kassandra Gomez
June 3, 2025 · Experience June 2, 2025
A really enjoyable experience
I brought my daughter in for her first guitar, and the staff made the process easy for both of us. They showed her a few comfortable options, explained how size and string height affect playability, and let her take her time. Nobody pushed extra equipment we did not need. They did recommend a simple tuner and a padded bag, which were both useful. She left excited to practice, and I left feeling confident that we had made a good choice.
- Verified customer
Jose Figueroa
April 20, 2025 · Experience April 13, 2025
Excellent guitar setup
I had my electric guitar set up here, and it came back playing noticeably better. The neck feels right, the strings sit comfortably, and the staff explained what they adjusted. Very pleased with the work.
- Verified customer
Cheryl Swinburn
November 28, 2024 · Experience November 28, 2024
Repair took too long
I brought my guitar in for a basic setup and was told it should not take very long. I had to check back more than once, and each time I got a different estimate. When I finally picked it up, the action was better, but there was still some fret buzz that had not been there before. The staff was polite enough, but the lack of communication was frustrating. I expected a smoother repair process and more careful follow-through.
- Verified customer
Peter Vance
November 1, 2024 · Experience October 28, 2024
Quick and friendly stop
I needed a last-minute pack of bass strings and a replacement strap. The employee found both right away and even pointed out the correct string gauge from my old package. Easy visit and fair prices.